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Information Technology

computer background

The Office of Information Technology (IT) is located on the 2nd floor of the main building in West Hall across from the Nursing labs and is open Monday - Thursday 8:30 a.m. - 7:30 p.m. and Friday 8:30 a.m. - 5:00 p.m. We can help you set up your email, Self Service and Blackboard accounts, fix password problems, and provide general computer help to our students and faculty. The IT phone number is 504-398-2106.

 IT of Our Lady of Holy Cross College is here to ensure College technology is up to date and practical in the classroom. Our goal is to provide top-notch training and everyday support for the users of our complex systems, while at the same time maintaining consistent and diligent data security practices. IT seeks to make sure our infrastructure positively impacts the classroom experience for students and faculty, enhances the administrative support arm of the College, and uses technology on our campus that promotes the highest productivity for everyone.

The Academic Skills Center (ASC), located on the 1st floor near the Cafe is open to all students currently enrolled at OLHCC. The ASC provides access to publishing tools and educational software as well as Internet resources. Several computers are available for students to use. Each computer has printer access and staple and hole punch equipment is available.

Academic Skills Center Hours    (during a regular semester are)

Monday - Thursday.............8:00AM to 8:00PM

Friday.................................8:00AM to 4:00PM

Saturday......................................8:00AM to 2:00PM

Sunday - CLOSED

RFP for Internet Service

How To For Students:

Self Service/Email/Blackboard Help Request Form
Be sure to include a description of the issue in the appropriate section of the form.

Self Service - First Time Login Instructions (PDF)

Online Registration - Self Service (PDF)

OLHCC Electronic Resources (PDF)

Blackboard (Bb) Overview for Students (PDF) Updated for the new Bb 9.1!

Blackboard How-To Videos

Creating a Thread in Discussion Board (Video)

Replying to a Thread to the Discussion Board (Video)

Blackboard File Naming Guidelines (PDF)

Bb-Removing Completed Courses From View (PDF)

How to Access Public Folders (PDF)

 

How-To For Faculty and Staff:
Authorize Online Registration (PDF)


Blackboard How-To Videos for Faculty

How to Share Your Outlook Calendar

         Outlook 2007
         Outlook 2010
         Outlook 2013

How To Create a Writable PDF Form (PDF)

Blackboard (Bb) tutorials for Faculty can be found in the course named Faculty Blackboard 9 Training (sp13.FAC100.1) in the "Courses where you are: Student" area on the 'OLHCC Online' tab when you sign in to your Bb account.